By Gerda MenzelOn Feb 04, 2019 Invoice Templates
However, setting Net-30 payment terms doesn’t mean that you’ll definitely get paid on time. Most debtors pay 2 weeks late regardless of whether payment terms are due immediately or due in 30 days. In light of this, if getting paid in 30 days is critical for your business cash flow, decreasing your payment terms could be a great way to ensure you get paid in time. After all, if you’ve tried your best to provide your customers with goods and services according to their deadlines, it’s only fair for them to pay you promptly as well.
Once the due-date has passed, it’s time to follow up with your clients before you begin implementing late charges. After all, it’s possible that your invoice has slipped their mind, or it’s been lost in the mail. For a start, you can send out reminders like a personalized email, a text, or a phone call. Sending these reminders lets you remind your client about the money they owe you, and that you are serious about getting your invoice paid. If you’re sending your invoices through email, start using software that updates you once the recipient opens the message.
Firstly, if you’re addressing your invoice to your contact on the customer side but you’re constantly experiencing late payments, you might want to check with them about who’s in charge of paying you within your customer’s company. There’s a likelihood that your contact diligently forwards your invoice to the finance team, but it could be lying lost and forgotten in the latter’s inbox. Secondly, if you’re sending your invoice to more than one person, you’re also running the risk of everyone leaving it on the backburner, as everyone assumes that someone else will be taking care of it.
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